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Western Water provides water, recycled water and sewerage services to 69,371 properties over an area of 3,000 square kilometres and a population of 160,339.

Established under the Water Act 1989, Western Region Water Corporation (trading as Western Water) is one of Victoria’s thirteen regional urban water corporations.

Our service area is one of the fastest growing regions of Victoria, and includes the following towns:
  • Bacchus Marsh
  • Bulla
  • Diggers Rest
  • Eynesbury
  • Gisborne
  • Lancefield
  • Macedon & Mt Macedon
  • Melton
  • Myrniong
  • New Gisborne
  • Riddells Creek
  • Rockbank
  • Romsey
  • Sunbury
  • Woodend.

Our Vision

Strong Communities, Growing Together. 

Strategic Themes

  • Customers – Delivering value for customers
  • Liveability – Contributing to a highly liveable, viable region
  • Environment – Caring for the environment
  • Innovation – Leveraging partnerships and technology to create future opportunities

Our Values


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Work with us

We're committed to attracting, engaging, developing and retaining the very best people.

Tenders and Purchasing

All of Western Water’s tenders and calls for expressions of interest are advertised on TenderLink.

Organisation structure

Led by the Managing Director, the Executive Management Team is accountable to the Board and consists of General Managers in five areas.


The Board of Directors are responsible for planning and managing the policies, strategies and objectives that drive Western Water.

Executive Management

Accountable to the Board, the Executive Management Team is committed to achieving our corporate and strategic objectives.


Each year Western Water produces a series of reports about our performance over the prior twelve months.


Western Water strives to excel in service standards. We have developed a number of policies to reflect our commitment to our customers.

Freedom of Information

Western Water is a prescribed authority under the Freedom of Information Act 1982. That means we are required to respond to requests for access to documents made under that Act.

Strategies and plans

Western Water has detailed plans and strategies to ensure optimal management of our business, deliver the best possible service to the community, and to meet regulatory requirements.


The principles of sustainability are incorporated throughout everything that Western Water does.

Service levels

Western Water's service standards and guaranteed service levels demonstrate our commitment to providing reliable services to our customers.

Statement of Obligations

Western Water is required under the Water Act 1989 to meet obligations set out in the Statement of Obligations, issued by the Victorian Government. This Statement specifies our functions and powers as a water corporation.

Statement of Obligations989KB

Statement of Obligations - Emission Reduction2MB

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