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About

Western Water provides water, recycled water and sewerage services to 63,229 properties over an area of 3,000 square kilometres and a population of 163,400.

Established under the Water Act 1989, Western Region Water Corporation (trading as Western Water) is one of Victoria’s thirteen regional urban water corporations.

Our service area is one of the fastest growing regions of Victoria, and includes the following towns:

  • Bacchus Marsh
  • Bulla
  • Diggers Rest
  • Eynesbury
  • Gisborne
  • Lancefield
  • Macedon & Mt Macedon
  • Melton
  • Myrniong
  • New Gisborne
  • Riddells Creek
  • Rockbank
  • Romsey
  • Sunbury
  • Woodend.

Our Strategic Intent

Engaging with our community on the provision of water services to enable regional economic growth and resilience in a climate-changing environment. 

  • Customers – Delivering value for customers
  • Liveability – Contributing to a highly liveable, viable region
  • Environment – Caring for the Environment
  • Innovation – Leveraging partnerships and technology to create future opportunities

Our Values

Values


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Work with us

We're committed to attracting, engaging, developing and retaining the very best people.

Tenders and Purchasing

All of Western Water’s tenders and calls for expressions of interest are advertised on TenderLink.

Organisation structure

Led by the Managing Director, the Executive Management Team is accountable to the Board and consists of General Managers in four areas.

Board

The Board of Directors are responsible for planning and managing the policies, strategies and objectives that drive Western Water.

Executive Management

Accountable to the Board, the Executive Management Team is committed to achieving our corporate and strategic objectives.

Reports

Each year Western Water produces a series of reports about our performance over the prior twelve months.

Policies

Western Water strives to excel in service standards. We have developed a number of policies to reflect our commitment to our customers.

Environment

The principles of sustainability are incorporated throughout everything that Western Water does.

Freedom of Information

Western Water is a prescribed authority under the Freedom of Information Act 1982. That means we are required to respond to requests for access to documents made under that Act.

Strategies and plans

Western Water has detailed plans and strategies to ensure optimal management of our business, deliver the best possible service to the community, and to meet regulatory requirements.

Statement of Obligations

Western Water is required under the Water Act 1989 to meet obligations set out in the Statement of Obligations, issued by the Victorian Government. This Statement specifies our functions and powers as a water corporation.

Statement of Obligations989KB

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