Skip to main content

Strategies and plans

Western Water has detailed plans and strategies to ensure optimal management of our business, deliver the best possible service to the community, and to meet regulatory requirements.

Corporate Plan

The Corporate Plan provides an overview of how Western Water will deliver its obligations and accountabilities in providing water, sewerage and associated services to customers.

Western Water's Corporate Plan 2016 was issued to the Department of Environment, Land, Water and Planning (DEWLP) in April 2016. Following finalisation of the Melbourne Water Corporation Price Determination that takes effect from 1 July 2016, Western Water has revised its proposed 2016/17 tariffs to pass on savings to customers arising from lower Melbourne Water charges.

Corporate Plan 20162MB

Corporate Plan 2016 Addendum276KB

Strategic Plan

Our Strategic Plan outlines our strategic intent for the next ten years and how we plan to address the challenges and opportunities we face in the provision of water, recycled water and sewerage services.

Highlights of the plan include:

  • Meeting the needs and expectations of a growing and diverse customer base
  • Contributing to the liveability and viability of the region which we service
  • Ensuring we care for the environment for current and future generations, and
  • Leveraging partnerships and technology to create valued services and products.

 

Strategic Framework

Water Plan

Western Water’s Water Plan 2013-2018 sets out our prices, service standards and capital works over a five year period. Read more.

Integrated Water Management Strategy

Our Integrated Water Management Strategy marks a new era in water planning and management in our region.

An integrated water management approach will help us meet the challenges of population growth and safeguard our water resources for the future.

The strategy provides a platform to collaborate with our regional partners on projects that support happy, healthy communities. 

Integrated Water Management Strategy2MB

Urban Water Strategy

Western Water's Urban Water Strategy is a 50-year outlook of the integrated water supply system and water resource management for the region.

The Strategy outlines our approach to deliver on the policy directions emerging from Water for Victoria, meet our customers' needs and achieve our Strategic Intent of Engaging with our community on the provision of water services to enable regional economic growth and resilience in a climate changing environment.

Urban Water Strategy2MB

Facebook Updates

Email Notifications & Updates