You can report a fault or emergency to us 24/7. For account and general enquiries, we're available between 8:15am and 5:00pm, Monday to Friday.
1300 650 422
+61 3 9218 5400 from interstate or overseas
Account and general enquiries: 8:15am - 5:00pm, Monday - Friday
Faults and emergencies: 24 hours, 7 days
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We're online 8:15am - 5:00pm, Monday to Friday.
We aim to respond to your query within 4 hours.
PO Box 2371
Sunbury DC VIC 3429
36 Macedon Street
Sunbury VIC 3429
8:15am - 5:00pm, Monday to Friday
Media enquiries only: (03) 9218 5527
67 433 835 375
Western Region Water Corporation (trading as Western Water)