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Carting drinking water

Water carters are vehicles that are registered to draw drinking water from Western Water’s water supply.

The water accessed by water carters can be transported and used for different purposes such as:

  • dust suppression
  • construction
  • livestock
  • landscaping
  • municipal watering
  • private homes that aren’t connected to mains water.

Becoming a registered water carter

To apply to become a registered water carter:

  1. Download and send us a Water carter / hydrant application form165KB
  2. Pay the application fee with the Credit Card Payment Voucher.188KB

Applications to become a registered water carter can take up to 10 business days to process.

2016/17 Application Fees:

New water carter permit application
$165.90
Renewal of water carter permit
$90.55
Replacement water carter permit sticker $15.00

Identifying registered water carters

Water carter sticker

Registered water carters display a Western Water sticker with their permit number and expiry date.

We conduct random audits to check that water is taken and used appropriately by water carters. We also monitor standpipe and hydrant sites and educate registered water carters to ensure water is drawn appropriately.

If you see someone filling a vehicle without displaying this sticker they may be taking water illegally. You can report them by phoning us on 1300 650 422 or (03) 9218 5560 with their vehicle registration number.

Reporting and billing

Registered water carters are required to complete a Water carters log sheet131KB and send it to Western Water each month.

Registered water carters receive a bill every month.

2016/17 Charges:

Per 1000 litres (1 kilolitre)
$2.2632
Standpipe / hydrant access fee $8.32 per fill
Electronic key (if required) $30.00 deposit

Standpipe and hydrant locations

Western Water operates drinking water standpipes in three towns across the region for use by registered water carters.

Where a standpipe is not available, water carters can access approved hydrants.

Click here to see and locations of standpipes and approved hydrants.

Using carted water

  • Drinking water taken from Western Water’s system by a water carter is subject to the same water restrictions that may apply to the location where the water is drawn from.
  • The Department of Health and Human Services' Food Safety Unit has Guidelines for drinking (potable) water transport in Victoria. There is also information on keeping drinking water safe and private drinking water carters.
  • It is a requirement under the Food Act 1984 that any commercial or private business carting water for human consumption or a purpose connected with human consumption must register with their local council.

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