Water Plan 2008 - 2013 

Western Water’s 2008-2013 Water Plan outlines the principles and approaches adopted by Western Water to sustainably manage our precious water resources. It considers economic, environmental and social objectives, including scope for continuous review, innovation and improvement.

The Water Plan was developed in consultation with customer and community groups and prepared in accordance with the Water Industry Regulatory Order 2003 (WIRO) and Western Water’s Statement of Obligations (SoO) with the Minister for Water.

More than 14 years of below average rainfall have impacted on the business in a number of critical areas. Some of which include; reductions in water usage income, increased costs for external bulk water purchases and escalation of the need for water conservation education campaigns. These elements, along with uncertainties such as drought, climate change and population growth are reflected in the Water Plan.

The Water Plan expresses a strong commitment to sustainability through a culture of continuous improvement.

 Western Water's Water Plan 2008-2013 (2458 Kb)

 Appendix A - Assumption (83 Kb)
 Appendix B - Old Statement of Obligations (157 Kb)
 Appendix C - Initiatives (95 Kb)
 Appendix D - Focus Group Outcomes (874 Kb)
 Appendix E - Strategic Planning Day Outcomes (97 Kb)
 Appendix F - Quarterly Billing Review (103 Kb)
 Appendix G - Hardship Policy (209 Kb)
 Appendix H - Current Statement of Obligations (204 Kb)
 Appendix I - Department of Human Services Template (93 Kb)
 Appendix J - Recycled Water Policy (95 Kb)
 Appendix K - Water Supply Demand Strategy (232 Kb)
 Appendix L - Schedule of Tariffs (24 Kb)
 Appendix M - Customer Impacts (43 Kb)
 Appendix N - Information Template (115 Kb)
 Appendix O - Victoria in Future 2004 Urban Development (285 Kb)
 Appendix P - Volumetric Sewer Tariffs (210 Kb)
 Appendix Q - New Customer Contributions (201 Kb)
 Appendix R - Consultation Phase Feedback (921 Kb)