Customer support

Western Water offers a range of payment options to assist you if you are having difficulties paying your account.

Consideration is given to personal circumstances and we will provide tailored, flexible and confidential advice on possible payment plans available to you.

More Information

Fact sheet: Paying Your Water Account (210 Kb)
Western Water Hardship Policy (164 Kb)
Western Water Collections Policy (21 Kb)
To have a confidential discussion with our Hardship Team, telephone 1300 650 422

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