The Executive Management Team consists of the Managing Director and General Managers in five areas.
Jeff Rigby - Managing Director
BEng Civil, MEng Sc, MBA, CPEng, FIEAust, EngExec, NER, FAICD, FGIA, FCIS, MIPAA
Jeff Rigby was appointed by the Board and commenced at Western Water in March 2019.
Jeff was previously the Managing Director at Coliban Water since December 2011.
Jeff has 34 years of experience working in the water industry in regional Victoria. He was the Managing Director of Grampians Wimmera Mallee Water from 2007 prior to joining Coliban Water.
Since 2017, he has been a Board Director of VicWater, the State association for the water utility sector. Jeff also serves as a Board Director of Castlemaine Health, a regional public hospital.
Jeff is a chartered professional engineering executive and chartered secretary.
Robert Murphy - General Manager Planning & Capital Delivery
Robert is an MBA-qualified engineer with more than 20 years’ experience in managing infrastructure projects in Australia and internationally.
Robert has held positions at City of Yarra and J.B. Barry Consulting Engineers in Ireland and more recently as an Engineering Consultant / Principal Civil Engineer at MWH Australia.
Appointed General Manager Capital Program Delivery in June 2016, Robert is responsible for the delivery of Western Water’s extensive capital works program and the developer and property service functions.
Graham Holt - General Manager Customer, Community Relations & Operations
Graham has over 30 years’ water industry experience in Australia and internationally. His experience includes leading large customer service and operation teams at UK-based Thames Water, where he established international projects in Malaysia, Indonesia and Australia. More recently, Graham held the position of General Manager Customer and Community at Central Highlands Water in Ballarat.
Appointed General Manager Customer and Community Relations in October 2014, Graham is responsible for delivering Western Water’s customer service outcomes. This includes responsibility for the customer contact centre, customer support programs, communications, metering, property services, community engagement, network operations and water supply operations.
Livia Bonazzi - General Manager Strategy
Livia has more than 17 years' experience leading the design and implementation of large scale strategic business improvement programmes across Australia and the Pacific.
Livia has previously consulted with major water retailers and worked at Moreland City Council as Director, City Infrastructure.
Livia has a strong track record in delivering substantial commercial growth and performance improvement. Her qualifications include an MBA from Melbourne Business School, a Bachelor of Architecture with Honours and a Bachelor of Arts and Bachelor of Planning and Design.
Julie Williams - General Manager Business Services
B Bus (B&F), M App Fin, GAICD
Julie has over 24 years' experience in the energy sector including roles as Treasurer and Chief Financial Officer at Powercor and Citipower. Her academic achievements include a Bachelor of Business (Banking & Finance), a Masters of Applied Finance and she is a graduate of the Australian Institute of Company Directors. Julie is a Certified Practising Accountant Associate Member and a member of the Australian Institute of Company Directors.
Appointed as Western Water's General Manager Business Services in April 2014, Julie is responsible for Western Water's finance, regulation, governance and risk functions.
Bernie Moss - General Manager People, Culture & Technology
Appointed in October 2017, Bernie leads the People, Culture and Technology Division for Western Water which incorporates the functions of people management, organisation culture and change management, health, safety and wellbeing, enterprise security and information technology.
Bernie has over 23 years’ experience in the people management field, gained across a broad range of industry sectors including information technology, retail, government, pharmaceuticals, professional services, energy, engineering & construction and transport. Bernie has worked for both government and private enterprise including a number of large global and smaller domestic organisations.