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Price Submission 2018 - 2020

Western Water’s Price Submission 2018 - 2020 sets out our prices, service standards and expenditure from 1 July 2018 to 30 June 2020.

How the submission was developed

After an extensive period of planning and customer consultation, Western Water’s Price Submission 2018 - 2020 was submitted to the Essential Services Commission (ESC), the independent regulator, for review. Following discussion, public consultation and amendments, the ESC made its Final Determination on the submission in June 2018.

Prices and rebates

Under the ESC's Final Determination, Western Water will not increase bills (in real terms) in in 2018/19 and 2019/20.

We will work hard as a business to deliver services as efficiently as possible. Because of this, a Western Water Efficiency Rebate of $101.90 (in 2018/19) and $103.25 (in 2019/20) will apply to all water usage accounts. The rebate will be spread equally across the year. A credit up to the full bill total will apply for any bills less than the rebate amount. 

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