Manage your account with MyWesternWater
Go to Western Water Connect
Accounts & Billing/Fees and charges/Non-residential properties
See the fees and charges for Western Water services at non-residential properties
In 2020/21 all non-residential drinking water usage is charged at $2.5192 per 1000 litres.
All properties, including vacant land, that have services available to them are charged service fees. These fees are split across three bills each financial year.
Melbourne Water's Waterways and Drainage Charge applies to all properties within their Waterways and Drainage Boundary. Western Water collects the charge on behalf of Melbourne Water. The charges are split over three bills each financial year. However, those properties who do not receive Western Water services are charged the full amount once per year.
Melbourne Water uses the funds to:
For more information, visit the Melbourne Water website.
To see what work Melbourne Water is undertaking near you, click here.
It is the property owner's responsibility to ensure the water account is paid.
On request, Western Water can address water bills directly to the commercial tenant on the understanding that the property owner is ultimately responsible should the tenant fail to pay.
Organisations that use land for the community’s benefit can get a rebate off their water bills.
To be eligible, the property must be "predominantly used" for one of the following purposes:
For more information on eligibility, and to apply, visit the Statement Revenue Office Victoria website.