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Accounts & Billing/Fees and charges/Parks Charge
The Parks Charge helps to maintain and enhance Victoria's parks, zoos, the Royal Botanic Gardens, the Shrine of Remembrance and other community facilities.
The charge is not related to water and sewerage services but water retailers collect it on behalf of the Department of Environment, Land, Water and Planning.
Western Water does not collect the Parks Charge from customers. However, some of our customers receive a bill for the charge from other water retailers: