Alter an existing connection

Changing pipes within your property (excluding the pipe between the water main and your water meter):

You don't need Western Water's permission to change the water pipes within your property. However, you should use a licensed plumber, and they should complete works in accordance with Western Water's Metering and Servicing Guidelines.

Moving your water meter(s):

Moving a water meter up to 1.5m directly left or right of its original location:

• Drinking water: you must contact Western Water on (03) 9218 5560 to advise of the works, and you must use a licenced plumber. No Western Water fees apply.
• Class A recycled water: you must complete an application (below) and book a R3 Class A recycled water inspection. Class A recycled water tapping fees do not apply but you must pay a Class A recycled water inspection fee. 

Moving a water meter further than 1.5m directly left or right of its original location:

• Drinking water: you must complete an application (below) and pay the associated tapping and plugging inspection fees. Once approved, you must use a licenced plumber to undertake the works.
• Class A recycled water: you must complete an application (below) and pay the tapping, plugging inspection and Class A recycled water inspection fees. You must also book a R3 Class A recycled water inspection. 

Plugging (disconnecting) your water service:

• To plug (disconnect) any water service you need to complete an application (below) and pay the plugging inspection fee. Once approved, you need to use a licenced plumber to undertake the works. Please note that service availability charges continue to apply after a service is plugged.

To apply to plug or relocate a water service:

• Download and send us an Application to plug or relocate and existing water service177KB then pay with the Credit card payment voucher form188KB
• Allow up to 10 business days for your application to be processed.

2020/21 fees:

• Plugging inspection fee: $162.95
• 20mm drinking water tapping: $284.16
• 20mm Class A recycled water tapping: $284.16
• Class A recycled water inspection (R3 inspection): $149.97

Before you start renovating, you need to get permission from Western Water to alter your sewer connection.

What you need

To apply to alter your sewer connection, you will need to:

• Provide a revised site and floor plan
• Include all relevant documents and pay the application fees.

Application fees - 2020/21

$110.01 per application

How to apply

1. Download and send us a Sewer alteration application form492KB  
2. Pay with the Credit Card Payment Voucher188KB.

Applications may take up to 10 working days to process.