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Application delays

We’re currently experiencing a high number of plumbing and building applications.

As a result, the following applications are taking additional time to process:

Current delay

Our team is currently processing applications received up to 27 July 2020. Applications submitted on or before this date should expect a response from Western Water by 18 August 2020.

We will continue to process applications in the order they are received and we will update this page regularly.  

We apologise for the inconvenience these delays may cause. 

This information was last updated 13 August 2020.


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