Building, Renovating & Developing/Building and renovating/Connect a new property (apply for a PIC)
You need to apply to connect to our network. After you apply, we’ll issue a VBA consent to connect number (previously known as a PIC number).
To apply to connect to Western Water's water, recycled water and/or sewerage network, you will need to provide:
You must submit and pay for applications to connect a single residential property through Western Water Connect.
Applications may take up to 10 working days to process after necessary documentation has been provided and payment has been cleared.
To apply to connect multi-unit developments or commercial properties you can either:
Multi-unit developments and commercial applications are assessed on an individual basis after the application form and other documentation are received.