Western Water has an ongoing interactive relationship between its customers and community to ensure they are kept informed and, where practical, involved in planning and policy decisions.
Community & Education/Engagement
Western Water first established a formal consultation mechanism in 1997. Since then our approach has evolved and expanded to reflect the changing demographics, needs, technologies and interests of our growing region.
Community Engagement Policy85KB
Community Engagement Framework293KB
The Community Engagement Reference Group (CERG) provides a direct link between the Western Water Board and customers, local businesses and organisations.
Your input can help shape the future of our water business.
Anyone can join Western Water's Online Panel. Once you're registered, we'll occasionally email you and ask for your feedback on our initiatives, programs and plans.