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As an essential service provider, we’re well prepared to respond to coronavirus (COVID-19).
Help & Advice/Coronavirus (COVID-19) information
This page will be updated regularly with information about our response, including how we can help if you are impacted.
We understand some customers may be financially impacted by coronavirus (COVID-19). We are here to assist.
We understand some business customers may be financially impacted by coronavirus (COVID-19). We are here to assist.
Your bill is on its way. Our teams are continuing to read water meters and issue bills, however under current restrictions bills for some customers may take a little longer to be issued.
Hygiene, safe water and sanitation are essential to protect human health from infectious diseases, including from coronavirus (COVID-19).
We’re supporting the health and wellbeing of our staff by offering them the flexibility to work from home or at alternative locations.
To ensure services run smoothly across our region we need to continue carrying out planned and emergency works.
Toilet paper is the only paper that can be flushed down the toilet.
For more information and resources about Coronavirus (COVID-19), please follow these links.