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Information in Easy English

Western Water provides information on key topics in Easy English.

These fact sheets use a form of plain English along with pictures and infographics to answer common questions.

They are designed to help people with a cognitive or intellectual disability, or low English language literacy levels. 

To request other topics in an Easy English format, please email 

Easy English fact sheets

Welcome to Western Water2MB

Customer Charter in Easy English795KB  You can also view our full Customer Charter.

Help to pay your bill370KB

About your water bill641KB


Landlords and tenants - who pays?756KB

Charges to vacant land603KB

Saving water at home350KB

Email Notifications & Updates