Have your say with Western Water's customer satisfaction survey . There’s still time to have your say about the services we provide. Read more

Temporary water supply change to Lancefield. Western Water will make a temporary water supply change in Lancefield over the coming days. Read more

Temporary water supply change in Bacchus Marsh, Darley and Maddingley. This weekend Western Water will make a temporary water supply change in Bacchus Marsh, Darley and Maddingley. Read more

Arnolds Creek Reserve Sewer Spill. There has been a sewer spill into a stormwater drain that runs into the Arnolds Creek Reserve dam. Read more

Western Water is closing reception but continuing to serve our customers. As of Monday, 23 March, we are closing our reception until further notice. Read more

Water supply update for Gisborne, Riddells Creek, Macedon and Mount Macedon. As part of planned upgrade works being carried out to our network, Western Water is changing the water supply in some towns in our service region. Read more

Water supply update for Romsey and Lancefield. As part of planned upgrade works being carried out to our network, Western Water is changing the water supply in some towns in our service region, including Romsey and Lancefield. Read more

COVID-19 information. Western Water reassures customers it continues its vital role as an essential service provider. Read more

Wipes, paper towels and tissues can’t be flushed like toilet paper. Western Water is reminding their customers that toilet paper is the only type of paper that should be flushed down the toilet. Read more

Western Water has contained a sewer spill at Harker Street, Sunbury. There has been a sewer spill from the Sunbury Recycled Water Plant into Jacksons Creek. Read more