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Water supply update for Melton customers

5 October 2020

As part of planned upgrade works being carried out to our network, Western Water is temporarily changing the water supply in some neighbourhoods in Melton.

We are currently undertaking planned works to the Minns Road tank, which is a key source of supply for Melton. These works are on track and are due to be completed in time for summer. This is part of our continued investment in our service region.

However, to ensure our network is well prepared for any future changes in demand and population growth, we need to test other sources we use to supply the neighbourhoods in our network.

This means we will need to briefly change the source of supply to some parts of Melton West, Harkness and Kuranjang in the week beginning October 5.

To find out if you will be affected by this change, please view the map below.

Currently, these neighbourhoods in Melton are supplied by water from the Melbourne supply system. They will soon be supplied with water from Merrimu Reservoir.

The supply will go back to the Melbourne system in two weeks.

What will I notice when the supply changes?

Some customers may notice a slight change to the taste and smell of their water this week and when the supply is switched back in two weeks. The change will be gradual over a few days.

The water supplied will continue to meet the Australian Drinking Water Guidelines for health and safety.

Why does the water supply change?

Western Water uses a number of water sources to ensure a secure water supply for customers.

Having access to multiple sources ensures we can meet demand, cater for a growing population and manage water supplies when inflows are low.

When local supplies are low, or reservoirs are at decreased capacity, supply changes ensure our customers have access to water that is safe, healthy to drink and meets the Australian Drinking Water Guidelines.

Sometimes, there are exceptions to this rule. From time to time, we may need to bring supply changes forward when upgrade works are being carried out, or when weather conditions increase demand. 

More information:


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