15 March 2021
Western Water customers in Gisborne, Riddells Creek, Macedon and Mount Macedon may notice a slight change to their drinking water soon.
Western Water is changing the water supply in some towns in our service region.
The following towns will soon be supplied with water from the Melbourne system:
- New Gisborne
- Gisborne South
- Riddells Creek
- Mount Macedon
What will I notice when the supply changes?
Some customers may notice a slight change to the taste and smell of their water.
The water supplied will continue to meet the Australian Drinking Water Guidelines for health and safety.
Why does the water supply change?
Western Water uses a number of water sources to ensure a secure water supply for customers.
Last year, Western Water supplied the above towns with water from the Melbourne system during the cooler months, and Rosslynne Reservoir in summer.
During the cooler months we transfer water into Rosslynne Reservoir from Melbourne. When the weather heats up, and people start using more water, we use that water to ensure a secure water supply for everyone.
Sometimes, there are exceptions to this rule. From time to time, we may need to bring supply changes forward when upgrade works are being carried out, or when weather conditions increase demand.
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