Carting drinking water

To apply to become a registered water carter:

1. Download and send us a Water carter / hydrant application form175KB
2. Pay the application fee with the Credit Card Payment Voucher.188KB

Applications to become a registered water carter can take up to 10 business days to process.

2020/21 fees:

Registered water carters display a Western Water sticker with their permit number and expiry date.

We conduct random audits to check that water is taken and used appropriately by water carters. We also monitor standpipe and hydrant sites and educate registered water carters to ensure water is drawn appropriately.

If you see someone filling a vehicle without displaying this sticker they may be taking water illegally. You can report them by phoning us on 1300 650 422 or (03) 9218 5560 with their vehicle registration number.

Registered water carters are required to complete a Water carters log sheet129KB and send it to Western Water each month.

Registered water carters receive a bill every month.

2020/21 Charges:

Western Water operates drinking water standpipes in three towns across the region for use by registered water carters.

Where a standpipe is not available, water carters can access approved hydrants.

Click here to see and locations of standpipes and approved hydrants.

• Drinking water taken from Western Water’s system by a water carter is subject to the same water restrictions that may apply to the location where the water is drawn from.
• The Department of Health and Human Services' Food Safety Unit has information on keeping drinking water safe and private drinking water carters.
• It is a requirement under the Food Act 1984 that any commercial or private business carting water for human consumption or a purpose connected with human consumption must register with their local council.