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Trade waste charter and by-law

The Trade Waste Customer Charter outlines the services performed by Western Water and the respective rights and responsibilities of Western Water and its customers

The Trade Waste Customer Charter should be read in conjunction with our Customer Charter

The purpose of the Trade Waste Customer Charter is to:

  • provide customers with consistent, transparent and timely decision making for trade waste applications and management; and
  • ensure Western Water’s trade waste services comply with the Essential Services Commission’s requirements.

Trade Waste Customer Charter138KB

Deemed Trade Waste Customer Listing Schedule158KB 

Western Water's Trade Waste By-Law, made in pursuant to the Water Act 1989, provides Western Water with the legal power to regulate or prohibit the discharge of trade waste.

Trade Waste By-Law92KB 

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