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Strategies and plans

Greater Western Water has detailed plans and strategies to ensure optimal management of our business, deliver the best possible service to the community, and to meet regulatory requirements.

Corporate Plan

The Corporate Plan provides a detailed overview of how Greater Western Water will deliver its obligations and accountabilities in providing water, sewerage and associated services to customers. View the Corporate Plan.

Strategic Plan

On 1 July 2021, Greater Western Water was formed by bringing together Western Water and City West Water. Our Strategic Plan is being updated for Greater Western Water and will be available soon.

Reconciliation Action Plan

This Reflect Reconciliation Action Plan represents Western Water's organisation-wide commitment to reconciliation, to further develop our knowledge and understanding of Aboriginal and Torres Strait Islander culture and to enhance our relationships with Aboriginal and Torres Strait Islander communities.

On 1 July 2021, Greater Western Water was formed by bringing together Western Water and City West Water. Our plan is being updated for Greater Western Water.

Integrated Water Management Strategy

An integrated water management approach was developed by Western Water to help meet the challenges of population growth and safeguard our water resources and environmental values for the future. Read more.

Melbourne Sewerage Strategy

The Melbourne Sewerage Strategy outlines how Greater Melbourne’s sewerage system will be managed to enhance its contribution to public health, the environment and affordable customer services.

Western Water collaborated with Melbourne Water, City West Water, South East Water and Yarra Valley Water to develop the strategy. Download the strategy.