Save time by paying your water bill through direct debit.
With direct debit, you can choose to pay Western Water:
- your whole bill amount when it's due
- fortnightly, or:
- monthly.
A minimum payment amount of $10.00 applies.
Payments are deducted from your bank account. At this stage we cannot deduct payments from a credit card.
All customers on a direct debit payment plan will still receive an account from Western Water.
Set up a direct debit
To set up a direct debit you'll need your bank account and Western Water account details ready.
To get started:
- Log in to MyWesternWater
- SMS 0480 015 200, or:
- start a webchat.
If you are unable to log into MyWesternWater or contact us via webchat or SMS, you can use our direct debit online form.
Cancel a direct debit
To cancel a direct debit payment plan:
- SMS 0480 015 200, or:
- start a webchat.
You must provide at least 3 days notice before your next debit date.