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Application timeframes

See the current processing times for plumbing and building applications.

The information on this page applies to:

We process applications in the order they are received and we update this page regularly.

This information was last updated 1 July 2022.

Application typeCurrent assessment time (business days)Note
Water and sewer application – single residential connection

06

We’re currently assessing applications received up until 22 June 2022. If you applied on or before this date, you should expect a response by 06 July 2022

Water and sewer application – non residential and unit development sites

01

We’re currently assessing applications received up until 29 June 2022.

A letter of offer will be issued to the applicant once assessment is complete.

Consent will be issued once payment is made and conditions are met.

Sewer connection

04

We’re currently assessing applications received up until 27 June 2022. If you applied on or before this date, you should expect a response by 06 July 2022
Water tapping

04

We’re currently assessing applications received up until 27 June 2022. If you applied on or before this date, you should expect a response by 06 July 2022
Size, depth and offset

06

We’re currently assessing applications received up until 23 June 2022. If you applied on or before this date, you should expect a response by 06 July 2022
Build over easement

07

We’re currently assessing applications received up until 22 June 2022. If you applied on or before this date, you should expect a response by 06 July 2022
Pressure and flow information

01

No current delays.
'As constructed' property sewer plan01No current delays.