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Application timeframes

We’re currently experiencing a high number of plumbing and building applications.

As a result, the following applications are taking additional time to process:

Current delay

We will continue to process applications in the order they are received and we will update this page regularly.

We apologize for the inconvenience these delays may cause.

This information was last updated 14 January 2022.

Application typeCurrent assessment time (business days)Note
Water and sewer application – single residential connection

01

No current delays

Water and sewer application – non residential and unit development sites

01

We’re currently assessing applications received up until 13 January 2022.

A letter of offer will be issued to the applicant once assessment is complete.

Consent will be issued once payment is made and conditions are met.

Sewer connection

01

No current delays
Water tapping

01

No current delays
Size, depth and offset

01

No current delays
Build over easement

01

No current delays
Pressure and flow information

01

No current delays
'As constructed' property sewer plan01No current delays.