Plumbers and builders are required to let us know when plumbing work is complete on a new property and a water meter can be fitted.
20mm water meters (the most common type on residential properties)
Once a 20mm water meter assembly has been installed according to our Metering and Servicing Guidelines to a property in the area previously serviced by Western Water, the plumber or builder must use Western Water Connect to let us know the date a water meter can be fitted.
Connections sized 25mm and above
Please call Greater Western Water's Developer Services Team on 13 44 99.
You don't need to pay additional fees to let us know a water meter can be fitted.
However, a $278.98 revisit fee applies in 2021/22 if we visit a property and:
- the works are not ready for a water meter to be fitted, or:
- the works do not meet the requirements set out in our Metering & Servicing Guidelines.