Skip to main content

Bill support for business customers

We understand some business customers may be financially impacted by coronavirus (COVID-19). We are here to assist.

More time to pay

We can extend the due date of your bill.

If possible, please contact us before your bill is due.

Payment plans

Make fortnightly or monthly payments towards your account over 12 months.

How this works:

  • If your typical bill is $400, your annual costs might be around $1200. We may be able to split this into payments of $46 per fortnight or $100 per month.
  • If your typical bill is $100, your annual costs might be around $300. We may be able to split this into payments of $12 per fortnight or $25 per month.

Contact us for a personalised payment estimate that takes into account your current balance and the estimate of your costs going forward.

Other assistance

We have other support options available. Contact us to discuss your eligibility.

Our team is also available for queries about trade waste, backflow and recycled water.

Trade waste

Backflow

Recycled water

Email Notifications & Updates

Get news and alerts from us.