Skip to main content

Water corporations integrate to meet region's growing needs

5 November 2020

As announced by the Minister for Water Lisa Neville last week, City West Water and Western Water will integrate next year to support the growing needs of the rapidly expanding area west of Melbourne and strengthen the high quality of service to customers.

The new water corporation, Greater Western Water, will ensure we are well-placed to service the growing demand for services and infrastructure across our communities, to support a population expected to double over the next 30 years.

City West Water Managing Director Maree Lang and Western Water Managing Director Jeff Rigby both welcome the Victorian Government’s commitment to invest $500,000 in planning upgrades to convert the Sunbury office into a COVIDSafe Greater Western Water hub, as well as the retention of Sunbury and Footscray offices and all depots.

Importantly, there will be no job losses as staff move to the new water corporation, which will also create jobs and significantly reduce household water bills into the future.

An additional 50 staff will be based at Sunbury over the next three years, and there will continue to be a strong executive presence at the office.

Western Water’s Mr Rigby said that the pace of urban growth in Melbourne’s west required a new approach to keep up with demand for water and sewerage services.

“Western Water and City West Water have been working together for some time, sharing resources and investigating opportunities that reduce business costs, and ultimately prices for our customers,” Mr Rigby said.

“The decision to integrate has not been taken lightly and we have worked hard with the Victorian Government to find this solution, which is in the best interests of our customers and our teams.”

City West Water’s Ms Lang said the move was a positive step forward for the region, which will cover an area of 3,700 square kilometres from Melbourne’s CBD and inner west and north-west suburbs out to communities including Werribee, Bacchus Marsh and the Macedon Ranges' townships.

“The integration will lead to strong service outcomes, more secure water availability and high quality and more affordable water services for customers living and working in these communities,” Ms Lang said.

“It’s also an opportunity for our people, with Greater Western Water retaining all staff from both water corporations, and new job opportunities to support an expected 100,000 new customers over the next 10 years.”

City West Water, with its head office based in Footscray, provides water supply and sewerage services to more than 1.1 million residential and 42,000 business customers.

Western Water, with its head office based in Sunbury, supplies water and sewerage services to more than 80,000 properties, or around 185,000 customers. Both corporate offices will remain, along with all other depots and offices of the two corporations.

More information

Media contacts

Western Water:

City West Water:


    Back to the Newsroom